Create Work Order

You can create a work order by clicking the + Work Order    button when viewing a case.

  • Select a contractor
  • Select a template
  • Fill in the work instruction, and any additional information
  • Create the work order
  • Review the work order
    • You can manually update the "Sender" email address to your own before sending a work order. The function is available on the screen after selecting send. This ensures that any replies are directed straight to you.
  • Submit the work order

Work Order Templates

Onsite supports three work order templates:

  • Basic: A straightforward type for work orders without job cost details.
  • Fixed Sum: Utilized for work orders with a predetermined total cost.
  • Rate Based: Appropriate for work orders where costs are calculated based on rates.
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